Contact Us

If you have any questions about your order, product sizing, shipping, returns, exchanges, or product recommendations, please contact us. We will do our best to help.

Customer Support

Email: support@explore-land.com

Customer Service Hours:
Monday–Friday, 9:00am–5:00pm Eastern Time

We usually respond within 1–2 business days.

Before Contacting Us

To help us assist you faster, please include the following information when contacting us:

• Your order number, if applicable
• The product name or product link
• Photos, if your question is about damage, defects, fit, sizing, or product condition
• A brief description of the issue or question

Returns and Exchanges

If you would like to request a return or exchange, please contact us before sending any item back.

Return Address:
Explore Land Returns
401 N Tryon St
Charlotte, North Carolina 28202
United States

Please do not send returns without contacting us first.

Business and Wholesale Inquiries

For wholesale, bulk orders, custom cover inquiries, or business cooperation, please contact us at:

support@explore-land.com

Company Information

Brand: Explore Land

Company Name: HONGKONG EASONE TECHNOLOGY CO., LIMITED

Business Address:
Unit 2, 20/F, 333–335 Hennessy Road
Wan Chai, Hong Kong

Website: https://explore-land.com/
Email: support@explore-land.com

For returns, please contact customer support and use the return address provided above.